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Debt Collection| Credit Management | Legal Services | Field Calls |Accounts Receivable |Terms & Conditions

In 2016 Mercantile Collection Services Pty Ltd is one of the Australia’s most innovative Debt Collection & Credit Management agencies.

Providing nationwide debtor collection services for a diverse range of clients from small business, commercial and public listed companies. Our dedication and commitment to your accounts are shown through the long term relationships we have built with our existing clients.

We do not outsource our collections, all collections staff and back end staff are located in Australia. Local account managers who can work in all industries.

Mercantile Collection Services Pty Ltd also trading as Mercantile CPA has recently merged with Creditors Protection Agency giving you the client the protection over your debtor ledger, knowing the communication to your "clients" will be with respect and understanding.

The professional approach taken by the team at Mercantile CPA will assure you that we are working to reduce your outstanding debt ledger, reduce write off's, identify payments and assist you and your team. We can work closley with the Financial Controller. National Credit Manager, Credit Controllers or accounts staff.

Mercantile CPA would like to know our client and their business so we can approach the most important part of the business with care, Contact Us Today! 1300 018 410 or email

Our full range of Debt Collection & Credit Management Services includes:

  • Demand Letters
  • Demand Phone Calls
  • Legal Advise for clients
  • Commercial Debt Collection - Complex
  • Consumer Debt Collection - Understanding and empathetic collection strategies
  • Credit Applications - Terms & Conditions - Protect your business
  • Company Credit & Trade Checks
  • In House Legal Services
  • Process Serving
  • Disputed Accounts

Our experienced team of highly-skilled credit consultants act with professionalism at all times adopting a firm but empathetic approach to ensure maximum returns and positive results for our clients. Our communication with our clients is the most important aspect of collections, live reports available, online access, monthly collection report meetings, customer queries responded to within 24hrs.

No Collection - No Commission Charged (Performance Based Debt Collection Services)

Licence No. ISL 63562

Member of (IMA) Institute of Mercantile Agents since 1992

Member if (AICM) Australian Institute of Credit Management & Divisional Sponsor

(MCS) Mercantile Collection Services Pty Ltd 2016 (c) (CPA) Creditors Protection Agency

t/a Mercantile CPA
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"Having been disappointed with thelevel of service and communication between ourselves and our former debt collection service providers we decided to move our collection services to Mercantile Collection Services (MCS) approximately twelve months ago. Prior to their engagement, MCS reviewed our existing debt collection policies and procedures and explained how they could add value by dove tailing their service into our existing system. Since then we have found that, on the rare occasion we have needed their services, MCS’s system has been user friendly and the results speak for themselves. We are extremely happy with the services providedby MCS and would highly recommend them."       


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