Client Testimonials

"We have used MCS for 15 years. We have been extremely happy with their collection results, the cost of the service, and the standard of communication. They have always kept us fully informed with telephone calls, and regular written reports detailing collection status and costs incurred" Dominant (Aust) Pty Ltd

"We have used Mercantile Collection Services for over 10 years. We have been extremely happy with their collection results, the cost of the service and the standard of communication. Being appointed one collection manager to deal with makes the experience personal and the relationship stronger. MCS always keeps us informed with telephone calls and regular reports detailing collection status and costs incurred. Their strategic advice has been reliable and has always reflected a concern for cost effective return to us. Documentation is clear and well presented. Being a South Australian owned company makes doing business with other SA owned companies a more rewarding experience. We are happy to recommend Mercantile Collection Services for your debt recovery needs." Copyworld

"Marden Senior College has been a client of Mercantile Collection Service for the past 14 years, during this time we have been very happy with their service which includes:

  • Personal collection of outstanding equipment and text books
  • Debt recovery

We have appreciated the regular communication which has included calls, email and reports during the recovery processes and the recovery rate of our debts." Marden Senior College (link)

"I would like to thank you for the service you have provided in assisting us with our Accounts Receivable Management. The ease of the process in sending you a list of our account customers and you making the calls on behalf of our company has worked well. It has increased our customer payments dramatically as in the past getting around to making the follow up calls just wasn't happening." PFA Chartered Accountants (link)

"Since taking MCS on we have had some fantastic results. The mood within the Rhino office is more positive and productive due to not having to chase monies. Our debtors days have shortened dramatically. Any customer that has run into financial difficulties has been dealt with professionally to work out payment schedules that are appropriate for both parties. So far we haven't had to put any accounts into Debt Collection as previously done, due to the success you have had collecting outstanding invoices. 

To say we are very pleased is an understatement and thank your company for these great results. I would recommend your Accounts Receivable service to anyone looking to improve this area of their own business and welcome anyone looking for a reference." Rhino Water Tanks (link)