Managing your Debt effectively

Our focus

Debt Collection Specialists Since 1956.
Consumer Credit & collections

Mercantile CPA for 60 years have evolved into two division Debt Collection Agency (DCA). We have a dedicated division specialising in consumer debt recovery with specialty in utilities, finance, education, medical, strata & banking. This local credit specialists who can assist with high volume portfolios or small assignments

Debt Collection & Legal Services

Our commercial debt recovery specialists specialise in building, transport, manufacturing, professional fees and many SME businesses who understand the importance of quick cost effective debt recovery.

Legal Services

We provide specialised legal advice in debt recovery and insolvency matters, including statutory demands, bankruptcy, summons, mortgage enforcements and rates recoveries.

Field Services & Investigations

Mercantile CPA provides a process serving and field call service with access to a network of professionally trained and qualified bailiffs Australia wide.

Business Process Improvement & Consulting

Administration outsourcing, accounts payable and receivable, business consulting, merger & acquisition strategy.

Creditor Protection Terms & Conditions

Terms & Conditions play a large role in your credit protection. Credit protection documents can be as simple as updating your existing credit application; CPA can ensure you have the latest protection

Executive Team

Our licenced debt collection staff have many years of experience in all areas of both consumer and commercial debt collection, credit consulting and receivables management.
Wade Bekesi
Wade Bekesi
Managing Director
Wade has a passion for business and helping people both in the business world and his personal life. A self-made man, Wade started his career 16 years ago in sales before quickly becoming immersed in the collection industry.
Barry Phillips
Barry Phillips
General Manager
Our General Manager, Barry Phillips has many years experience in the debt collection industry after acquiring Creditors Protection Association from his late father some 20 years ago. Barry has been in the collection industry for over 40 years having previously owned and operated Creditors Protection Association Pty Ltd (CPA). As a Licenced Investigation Agent and a member of the Australian Institute of Credit Management Barry has worked in all areas of debt collection including receivable management, skip tracing, litigation, repossession and bailiff services.
Chris Richards
Chris Richards
Chief Finance Officer
Chris Richards has been the CFO for the company for the last 9 years, with an accounting degree and a love for financial numbers Chris has made an excellent team member giving confidence to our accounting team, auditors and compliance. He is well respected within the organisation and beyond. Chris is very approachable and can and can ensure your recovery rates are at peak performance with constant internal and external reviews.
David Burgess
David Burgess
Operations Manager
David has been working at SA Water for the last 15 years and his previous position as the Collections Manager will bring some excellent new and fresh ideas to Mercantile CPA while working to increase recovery rates and productivity to our clients. Some of David’s responsibilities included: Responsible for the statewide management of SA Waters debt recovery and cash flow management strategies. – Management of both the Collection and Hardship Teams – Research, development and implementation of debt recovery strategies – Management of debt collection contracts – Court attendance for complex customer debt matters, both Magistrates and District – Providing instructions and working with the Crown Solicitors Office on customer debt matters – Policy development and management – Management and growth of financial hardship program – Process improvement initiatives – Training, development, coaching and mentoring of a multi-skilled teams – Building and maintaining key relationships including water utilities (Nationally) and the welfare sector – Management the team’s transitions to the regulated environment – Manage compliance to all relevant legislation and codes – Project management – Stakeholder management – Complaints management – Preparation of papers & briefings to the Minister, Board and Senior Leadership teams

We look forward to assisting with any queries you may have.

For all enquiries including paying your account, sales and existing customers please phone us on 08 8210 4400

or 1300 018 410 or send us a message below and we will contact you within 24 hours.